The Device Types page contains the Device Types table that lists all the devices owned by the Office 365 user and allows administrators to view details associated with each device. Additionally, administrators can also drill down to view more user details like First Sync Time and Device Access State.

Click the links below to learn more about the page:

Device Types Table

The table displays the following information:

  • Email Address– Email address of the user whose device details are displayed.
  • Device Type– Type of device owned by the user.
  • Device Model– Model of the device owned by the user.
  • Active Sync– .
  • Device Id– Unique ID associated with the device owned by the user.

Additionally, administrators can also drill down to view more user details like First Sync Time and Device Access State.

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Sort Device Types Details

The device details table can be sorted according to the column header. To do so, click the column header by which you want to sort the information.
For example: if you want to view user accounts in order of device type, simply click the Device Type column header. The table rearranges the information in accordance with the selected header.

Fig. 1 (Click image for magnified view)

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How to View Device Details

  1. Log into 365 Command. The Mailbox Details dashboard page appears.
  2. In the horizontal menu on the left side of the page, click List All Devices (Fig. 1). The Device Types page appears (Fig.1).
  3. In the Email Address column, click the email address whose device details you want to view (Fig.1). Alternatively, you can also search for the user email address by entering the address in the Enter search terms here text box on top of the table or navigate through the list by clicking the page numbers at the bottom of the table (Fig.1)

    Fig. 1 (Click image for magnified view)

    A dialog box appears displaying various details associated with the device of the selected user (Fig.2). Scroll to view all the information. Click Close (Fig.2) at the bottom of the dialog box to return to the Device Types page.

    Fig. 2 (Click image for magnifed view)

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