This scenario details how to create a typical user account when using the 365 Command Active Directory Extensions with your Office 365 tenant. Please note that the account creation policies of your organization may differ from this scenario.

Click the links below for instructions, additional information and technical support:

How to Create a New User and Assign a License

  1. Create the account in your local Active Directory. In the User logon name: field, enter the user’s Office 365 username name (Fig.1). Click the drop down arrow to select the appropriate domain name (Fig.1). If your domain name choice is not available, click here for instructions on how to add it to the drop down list.

    Fig. 1 (Click image for magnified view)

  2. Go to Account Properties in Active Directory Users and Computers. Click the General Tab and in the E-mail: field, enter the email address of the User and click Apply (Fig.2).


    Fig. 2 (Click image for magnified view)

  3. Click the O365 Exchange General tab (Fig.3).

  4. Click Add as proxy address (Fig.3). If you are using Lync, click Add as sip (Fig.3) to populate the ProxyAddresses attribute. Click Apply after making these changes.

    Fig. 3 (Click image for magnified view)

  5. Click the O365 User tab (Fig.4). When this tab is selected, the application connects to Office 365 using the Microsoft Online PowerShell Module to retrieve information about the user. Click Log to view the progress (Fig.4). If it does not connect, troubleshoot the error message that appears or contact Technical Support.

    Fig. 4 (Click image for magnified view)

  6. Click Create Account to create the new account in Office 365 (Fig.5). An Add New Account dialog box appears.

    Fig. 5 (Click image for magnified view)

  7. Click Ok (Fig.6) to create the account. This process connects directly to Office 365 to create the account. When directory sync runs later, it will match and link the Active Directory Account to the Office 365 Account. A dialog box appears confirming that that account has been created and displaying a password for the account (Fig.7).

    Fig. 6 (Click image for magnified view)

  8. Click Ok (Fig.7). Now that the account is created in Office 365, assign a license to it.

    Fig. 7 (Click image for magnified view)

  9. In the O365 User tab, click Add to bring up a list of available licenses in your Office 365 subscription (Fig.8). The Please choose a license to add dialog box appears.

    Fig. 8 (Click image for magnified view)

  10. Click the drop down arrow and select the license you want to assign to the user and click Ok (Fig.9). A dialog box appears stating that the license has been added to the account. If it does not, click Log to troubleshoot the issue.

    Fig. 9 (Click image for magnified view)

  11. To set a different password, enter a new password in the Pass: and Verify: fields. Select the appropriate options and click Apply (Fig.10). Note this does NOT change the local Active Directory Password.

    Fig. 10 (Click image for magnified view)

The user will now appear as a non-Directory Synchronized user in the Office 365 Admin Portal (Fig.11).

Fig. 11 (Click image for magnified view)

When the directory synchronization runs the next time, it should link the 2 accounts, and it should look like as it does in Fig.12. The arrows indicate the account is linked to an Active Directory Account.

Fig. 12 (Click image for magnified view)

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Additional Information

Click here to access links to other 365 Command AD Extensions related topics like System Requirements, Installation, Initial Configuration, Custom Tabs Functionality and Common Usage Examples.

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Technical Support

If you encounter any issues or have questions regarding 365 Command AD Extensions, please contact Technical Support.

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